Frequently Asked Questions


How do I order a cake?
What kind of celebrations does Candii Clouds cater for?
What flavour are the cakes?
What size are the cakes?
How far in advance can I order?
What style of cake can I have?
How do I get the cake?
How much do the cakes cost?
How do I contact Candii Clouds?
Can Candii Clouds help with ideas?
How many people do the cakes feed?
Do you take online payment for the cakes?>


How do I order a cake? Back To Top
Cakes can be ordered either by phone or email. Simply tell us the size and nature of the cake and when you require it. We will respond with pricing and delivery details.

What kind of celebrations does Candii Clouds cater for? Back To Top
Candii Clouds specialises mainly in Corporate Cakes, but can provide cakes for all events - such as children and adult birthdays, anniversaries, christenings etc. No cake is too big or too small. If you need a cake, whatever the occasion, then Candii Clouds can provide it. We also specialise in wedding cakes, but these are bespoke orders and require plenty of notice and planning. Our wedding cakes are all about fun and unique themes, not just the basic traditional white cakes (which we also do). So if you want something different, then give us a try!

What flavour are the cakes? Back To Top
The standard cake we make is Vanilla or Chocolate Madeira cake, but we can produce any cake designed to your specification and choice of flavours, depending on the style of cake you order. Most cakes are made from Madeira sponge cakes, due to the denseness of the cake, which is needed for sculpting and icing. The sponge cakes are complimented with a filling of vanilla or chocolate buttercream. Rich fruit cakes are also available, but more notice will be required, as the fruit cakes are all hand made for individual customers.

What size are the cakes? Back To Top
Cakes can be as big or as small as you desire. Just let us know roughly how many people the cake needs to feed, and we'll work out the size for you. Sometimes, due to the design of the cake, it will feed more than required, but that just means an extra helping for everyone.

How far in advance can I order? Back To Top
You can order as far in advance as you like. Some customers who order wedding cakes have been known to order more than a year in advance! However, for wedding cakes, at least 3 months and other cakes at least two weeks notice will be required due to ingredients and equipment which needs to be sourced. We tend to get booked up at least 6 - 8 weeks in advance, but sometimes a last minute order might be possible. Just give us a call.

What style of cake can I have? Back To Top
Anything at all! There's no limit on your imagination and we can usually make any cake of your dreams. So far, we have not yet had to reject an order due to complexity of the design. Children's cakes can be anything from numbers, cartoon characters, pets, hobbies, favourite toys, TV shows or films. Adult cakes could be driving tests, TV shows, films, hobbies, countries, animals, shopping, housework or saucy items. The majority of the cakes made by Candii Clouds are 3D, but the more basic 2D flat cakes or photo cakes can also be made.

How do I get the cake? Back To Top
You can either collect the cake, or we can deliver to most of East Anglia (generally within a 50 mile radius of Attleborough) for a small fee of 40p per mile.

How much do the cakes cost? Back To Top
The cost of the cake is dependent on the size and details of your requirements. Please contact us for a quote.

How do I contact Candii Clouds? Back To Top
Tel: 07729 164166 or Email: info@candiiclouds.com

Can Candii Clouds help with ideas? Back To Top
Every cake is a bespoke creation and we always have plenty of fun ideas to help you chose the perfect cake.

How many people do the cakes feed? Back To Top
Let us know how many it needs to feed and we will make and price it accordingly.

Do you take online payment for the cakes? Back To Top
Candii Clouds can take online payment for the non-refundable deposits, but we can also send you an invoice for the full payment if you wish (this will automatically be done for any Corporate orders). The online payment is done via Paypal at the moment - please contact us for further details.