Terms and Conditions

1. Three months notice is required for wedding cakes, but to ensure availability of dates, it is advisable to book as far in advance as you can. Do ring to enquire as short notice bookings can sometimes be accommodated.

2. For Wedding Cakes a 50% deposit is required when the order is confirmed. The balance is payable 4 weeks before collection/delivery. If the order is cancelled within 4 weeks of delivery/collection, the deposit will be forfeited. Payment can be made by cash or cheque. Cheques should be made payable to Candii Clouds.

3. Other celebration cakes I generally require a 20% deposit to secure your booking and the balance paid in cash on collection or delivery. IF paying by cheque, we will need the balance 10 working days before collection or delivery to ensure funds are cleared.

4. Ingredients - All fruit cakes contain nuts (unless otherwise requested). All cakes which are not made with nuts are made on premises where nuts are used and although every effort is made to keep ingredients separate, cakes could contain traces of nut or nut oil.

5. Swatches - Anything that you can provide us with, to ensure that we get an exact colour match, is essential to avoid any disappointment with colour matching.

6. If there are any problems with your order - please do tell us so that I can rectify the problem immediately. The utmost care is taken to ensure your cake is perfect for you.

6. More to come......